Policies

Shipping Policy

All items are sold as preorders and will ship beginning on their respective dates. By placing an order, you acknowledge and agree to the preorder terms. Orders are processed within 2-4 business days unless otherwise stated. Shipping times vary by location. Sugar by A. Simmone is not responsible for delays caused by carriers.

Local Pickup Policy

Local pickup is available by appointment only. Pickup details will be shared after purchase. Please arrive within the scheduled pickup window to ensure freshness and availability. 

Refund Policy

All sales are final due to the perishable nature of our products.

Privacy Policy

Your privacy is of the utmost importance. Any personal information collected is used solely to fulfill orders and communicated with you.

Terms of Service

By purchasing from Sugar by A. Simmone, you agree to the terms and policies outlined on this website.